Help

Sports

  1. What are the minimum and maximum stakes allowed?

    Maximum stakes vary according to the event. If you try to place a bet greater than the maximum limit, you will receive a message telling you the maximum amount that you are permitted to bet on that selection. We do not have a minimum stake limitation. 

  2. What are single bets and multiple bets?

    Single bets involve just one selection; a multiple bets requires more than one. The more selections you link together in a multiple (e.g. all the home teams in a round of the Premier League), the more you can win – but of course it is much harder! 

  3. How many selections can a multiple bet contain?

    The maximum number of selections we allow in a multiple bets is 10. 

  4. How does handicap betting work?

    For detailed explanations of handicap betting (1x2 with Handicap and Asian Handicaps), visit the Betting Rules section located on our Help & Support page.

  5. What happens if a match is postponed?

    Check the rules for that sport. Some sports require the match to be played on the same day for bets to stand; bets in other sports may remain open until the match is completed or officially abandoned. 

  6. Why has my winning bet not been paid yet?

    Check the rules for that sport. Some sports require the match to be played on the same day for bets to stand; bets in other sports may remain open until the match is completed or officially abandoned. 

  7. I’ve changed my mind, can I cancel my bet?

    No. Once you have confirmed your bet and it has been accepted by our server, bets cannot be cancelled. 

  8. Where can I find a record of my bets?

    Your betting and transaction histories can be found under "My Sportbetting Account" when logged into our website. 

  9. Why are winnings calculated differently on UK odds?

    In calculating winnings, we use decimal (EU) odds as they are the most accurate. UK and USA odds are only for display purposes as some decimal odds do not correlate to a simple fraction. 

  10. Betting is becoming addictive for me, what can I do?

    Betting on our site should be an enjoyable pastime for everyone, but for a small minority of people, it can become addictive and create problems. Information regarding gambling addiction can be found via Responsible Gambling.